Life at Defries Industries

We are an Australian owned family company with a reputation as a progressive and innovative organisation, comprising of a talented team. Our commitment is to provide medical products and solutions that improve patient care.

We seek those with drive, intellect, passion and the ability to work successfully as part of our team.

Current Vacancies:

Customer Service Officer

  • Passionate about customer care and craving a diverse role?
  • Enjoy a friendly working environment with excellent conditions and support
  • Situated at our Vision Street head office in Dandenong South

Reporting to the Customer Service Manager your excellent people management and communication skills will be well utilised as you:

  • Process sales orders, delivery notes and invoices within our Inventory Management System.
  • Be proficient with Microsoft Office and Outlook.
  • Answer incoming calls from customers providing information for products, order status and sales.
  • Organise and follow up on returned goods in accordance with in-house procedures.
  • Liaise with sales personnel for customers when required
  • Liaise with distribution/manufacturing staff regarding orders and deliveries.
  • Relieve reception when required.
  • Perform office administration duties as required.

Previous experience within a medical device manufacturing environment would be highly regarded and experience with MYOB systems an advantage but not essential. You will be joining a supportive, collaborative team.

To apply: send a letter of application and your resume to:


Or online via Seek

Closing date: 25 January 2019

To register your interest for future opportunities, email your resume to and specify the type of role you are seeking.

Production, Quality Assurance, Sales and Marketing or Administration.